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07.30.25

Why Applicants Say Yes: The Community Concierge Advantage

By Donna Heck, Concierge Strategist, FMWF Chamber

Concierge Strategist, Donna Heck, connects with local community member during a Community Concierge IceBreaker event in Downtown Fargo.

Concierge Strategist, Donna Heck, connects with local community member during a Community Concierge IceBreaker event in Downtown Fargo.

Discover how Community Concierge helps applicants feel confident about relocating, through personalized support and community ties.

When you’ve found the right job applicant who’s skilled, experienced and aligned with your culture, there’s often just one thing left: their decision to relocate.

For candidates considering a move to the Fargo Moorhead West Fargo area, it’s not just about the job. It’s about their life. The Community Concierge program is here to help, offering a warm, personalized experience that helps top talent say yes with confidence.

Here’s how this one-of-a-kind resource helps your candidates go from uncertain to all-in.

You Invest in Them

Candidates want to know that your effort doesn’t stop at the office door. When you offer the Community Concierge program during the interview or offer stage, you’re showing that your company invests in every part of their journey, from career to community. 

You’re not just hiring an employee. You’re helping someone build a life in the region. 

See What Life Looks Like in FMWF

Relocating is a leap into the unknown. The Concierge and its Icebreakers make that leap feel smaller by providing helpful insights on local amenities, services, events, health care and ways to get involved based on the candidate’s needs and interests. 

What they gain: 

  • Personalized invitations to explore the community 
  • Local knowledge without the overwhelm of online searching 
  • Access to an Icebreaker: someone who’s ready to connect and show them our community. 

Support the Entire Family

Career decisions are rarely made alone. The Concierge team offers guidance and support for spouses, partners and children, from helping with job networking through Chamber member businesses to pointing families toward resources and community activities. 

When the household feels supported, the decision becomes easier for everyone. 

Stand Out in a Competitive Market

Every hiring manager knows their offer may not be the only one on the table. The Community Concierge program gives your company a competitive edge, providing real, human support that most employers don’t provide 

This is more than a relocation benefit. It’s a reflection of your investment in them. 

Reduce the Risk of “Cold Feet”

Hesitation during relocation is natural. But unanswered questions and uncertainty can lead to a declined offer. By connecting candidates with our dedicated Concierge program early in the process, you give them clarity, connection and confidence in their decision. 

The result? More signed offers. Less drop-off. Better long-term retention. 

Ready to Turn More Offers into Acceptances? Let’s Talk.

The Community Concierge program is already helping employers like Bobcat Company, MSUM and Aldevron attract and secure top talent from across the country.  

Now it’s your turn. 

Download the Program Overview 
Submit your interest form to get started 
Contact Donna Heck, Concierge Strategist, at dheck@fmwfchamber.com | 701-365-3420 

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