5 Ways the Community Concierge Program Helps You Close the Deal with Top Talent

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07.28.25

5 Ways the Community Concierge Program Helps You Close the Deal with Top Talent

By Donna Heck, Concierge Strategist, FMWF Chamber

Woman shaking hands with an employer thanks to the Community Concierge program.

Help top talent say yes. Community Concierge makes relocation easier and boosts retention through personalized, people-first support.

You’ve done the hard work: recruited a top candidate, impressed them with your culture and extended a strong offer. But there’s one more hurdle: getting them to move.

Relocating is a big decision. It’s emotional, complex and often filled with unknowns. That’s where the Community Concierge program becomes your secret retention weapon. This one-of-a-kind program helps employers in the Fargo Moorhead West Fargo region go beyond traditional onboarding by offering genuine community integration that helps new hires feel connected, supported and confident in their move.

Here’s how it helps you seal the deal and keep your talent for the long term.

1. Personalized Support That Reduces Relocation Stress

From the first interaction, Community Concierge delivers personalized attention to your candidates, new hires and even their families. Whether they’re curious about local services, child care, professional development opportunities or community involvement, our team and community champions (also known as Icebreakers) are ready to help guide the way.

The result: Your candidates feel seen and supported before they even step into the role.

2. Invitations That Build Instant Belonging

We don’t stop at providing information. Each newcomer receives personalized invitations to community events, workshops and meetups tailored to their interests. It’s about making first friends, creating early connections and planting the roots that help people stay.

When people feel like they belong, they’re more likely to build their future here.

3. A Competitive Edge in Recruitment

Competing for talent in today’s market means offering more than just a job. Utilizing Community Concierge demonstrates that your business values people, not just positions. Personal, high-touch and instantly setting you apart, Community Concierge is an all-inclusive, customizable onboarding experience that extends your company’s care far beyond the office.

It’s the edge that shows you don’t just hire, you welcome.

4. Support for Spouses and Families, Too

Relocation is rarely a solo decision. We help the whole household settle in by providing access to local resources and even support with career networking for spouses or partners through our Chamber member connections.

When the whole family feels supported, your employees feel empowered to stay.

5. A Powerful Reflection of Your Culture

People remember how they were welcomed. The Concierge program reflects your organization’s values by providing support during a big life transition. By integrating this program into your onboarding, you send a clear message that you value connection, community and well-being.

It’s a strong message: you care about employees beyond their job description.

The Community Concierge program is already supporting employers like Bobcat Company, John Deere, Border States and more. Whether you’re hiring one individual or onboarding dozens, this is a proven resource to help new talent land, and stay, here.

Download the Program Overview or submit your interest form to learn how to bring the Concierge experience to your next hire.

Questions? Contact Donna Heck, Concierge Strategist, at dheck@fmwfchamber.com or 701-365-3420.

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