Guest Experience Representative - The Lodge on Lake Detroit
Seeking gracious, sales & hospitality-minded candidates for our award winning team. This Front Desk position involves tasks such as greeting and interacting with guests, taking reservations, checking guests in and out, responding to guest questions and needs. Ideal for candidates with strong communication skills who will take pride in striving for excellence, providing legendary customer service, and contributing to our I-Care culture. Our company motto is "Service isn't a big thing, it's a million little things."
Position involves use of computers, telephone, and requires ability to multi-task and stand on feed for prolonged periods of time, plus the ability to lift up to 35 pounds.
Shifts are typically 7 am-3 pm and 3 pm-11 pm, and involve weekdays and weekends. Those interested in PT or FT are welcome to apply. This upscale, award winning resort hotel has 54 rooms and suites, 2 meeting rooms, a day spa, private beach, lobby bar, fitness room, pool area, and serves an extensive complimentary full hot breakfast to registered guests.
The Lodge on Lake Detroit proudly displays a Trip Advisor 5-star ranking from satisfied guests, was recently awarded Small Property of the Year by the Minnesota Lodging Association, has been recognized for its green and eco-friendly initiatives, and is a 5 time MK Guertin Winner - Best Western's most prestigious top award - ranked top 1.5% of all Best Western properties in North America.
Locally owned and operated by Holland Hospitality - now in our family's 4th generation of providing excellence in hospitality.
Some benefits include: Flex plan, disability, life, voluntary supplemental insurance, dental, retirement plan, PTO and Best Western discounts.
Please apply online at www.hhlodging.com.