• Loan Servicing Specialist

  • Posted: 03/29/2021

    The Loan Servicing Specialist is responsible for performance of support duties related to the processing and servicing of loans. These tasks include necessary processes to maintain accurate system records, payment postings, legal documents (including those related to bankruptcies) and customer communication.  This position must always stay aware of and adhere to established policies and procedures to ensure alignment with bank, state and federal guidelines and regulations.   

    Duties and Responsibilities:

    • Upload new loans and complete file maintenance on core system.
    • Process Participation Payments.
    • Manage the business banking escrow process for all locations
    • Manage the paid notes including releasing collateral.
    • Provide customer service to coworkers and customers to include answering inquiries relative to loan files, account balances, loan balances, payoff requests, etc.
    • Manage the administration of ticklers within tracking system
    • Manage the participation bank communication process based on weekly reports
    • Other duties and responsibilities as needed or assigned.

    High School diploma with a minimum of two years related experience required.  

    This is a full-time position with benefits. 

    At Western State Bank, “what” you know is important, but not as important as how you relate to teammates and customers. Our environment is based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate openly. We also believe in continual learning, bias toward action, keeping commitments, and doing our absolute best every day. We believe that our ability to deliver on our promise of being Your Hometown Bank is a result of these high standards.

    We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship for visa status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Western State Bank is an EEO and Affirmative Action Employer. Member FDIC. 

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