• Processing Specialist

  • Posted: 07/09/2019

    Position Summary: Under the direction of Kotapay Operations Supervisor, the Processing Specialist is responsible to process incoming client files.

    Essential Duties and Responsibilities include the following. Other duties as assigned.

    •  Develop an in-depth knowledge of products and services.
    •  Develop a strong client relationship in regards to communication of file information.
    •  Minimize operational edits to files.
    •  Assist with department documentation regarding procedural requirements.
    •  Research client issues regarding files, verification of files, transactions, and billing.
    •  Meet Originating Bank deadlines for receipt of files for processing to the Federal Reserve Bank.
    •  Relate client issues and possible updates to current software to appropriate staff.
    •  Comply with federal, state, and company policies, procedures, internal controls, and regulations. 

    Shift: This position requires a rotating shift. The shifts are split between 9am - 6pm and 1:30pm - 10:30pm Mon - Thu. Fridays are 9am to 6pm and every third Sunday noon to 3pm.

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Education and/or Experience: High school diploma or equivalency. Knowledge of NACHA formats and processing standards required. Accounting skills are required.  



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