BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20201111T173000Z DTEND:20201111T190000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:BT 2020 Nov Treating Your Customers Like Non-Profits Treat Their Donors DESCRIPTION:We're in a bizarre new reality where there is an expectation and desperate need for personalization from clients and customers. So how do you\, as a business\, transform the way you interact with those you serve? Look to the non-profit world.\n\n\n\nOrganizations who solicit individuals and businesses for donations are the key to understanding how to attract\, and more importantly keep\, customers. Using over 15 years of experience in nonprofit fundraising work\, we'll extrapolate some of the best practices that nonprofits use to make transactional gifts and turn them into transformative relationships and how your business can get into the business of celebration and appreciation to develop customer relations better than you ever have before.\n\nThis month's presenter:\n\n\n\nPatrick Kirby\n\nFounder\, Do Good Better Consulting\n\nDoGoodBetterConsulting.com\n\n@FundraisingDad\n\n\n\nWhat will attendees learn?\n\n\n A weekly framework to build better and more purposeful customer relationships\n Examples of how to use social media to enhance your customer experience\n Tangible and achievable daily tasks to combat the belief that "we don't have time to do this"\n\n\nAbout the presenter\n\nPatrick Kirby is the Founder of Do Good Better Consulting\, author of the Amazon best seller Fundraise Awesome! A Practical Guide to Staying Sane While Doing Good\, host of The Official Do Good Better Podcast\, and a believer that "we've always done it this way" is the most dangerous phrase in the English language.\n\n\n\nPatrick has spent nearly 15 years working as a fundraiser in the nonprofit industry\, for organizations of all shapes and sizes\, and strives to 'Do Good Better' every day. From organizing $10\,000 cure walks to $1 million galas\, Patrick's passion lies in creating creative solutions to make fundraising less boring.\n\n\n\nHe cut his donor relations/fundraising teeth as the Alumni Coordinator at the Academy of Holy Angels in Richfield\, MN\, before trying his hand as a manufacturing sales rep to companies such as Target and Best Buy. Tired of being yelled at for uncontrollable international shipping issues in both English and Chinese\, Patrick re-joined the world of nonprofit work as the Sr. Development Director at the Cystic Fibrosis Foundation MN/Dakotas Chapter before taking the Chief Development Officer position at the Anne Carlsen Center.\n\n\n\nHe earned his B.A. in "B.S." (politics) at Loras College in Dubuque\, IA\, and is hopelessly addicted to super nerdy Sci-Fi/Fantasy novels and old school SquareSoft RPG Nintendo games. Patrick married out of his league to his wife Shannon\, has three ridiculously adorable children named Spencer\, Preston and Willow\, and lives in West Fargo\, ND.\n\n \n\n This training qualifies for 1.5 CPE credits through SHRM\n\n\n\nLIVE STREAM REGISTRATION\n\nChamber Members $20 | Non-members $40\n\n \n\n#FMWFTraining\n\n \n\nProgram Sponsors\n\n \n\n\nSupporting Sponsors\n\n\n\nForum Communications Printing | Minnesota State Community and Technical College\n\n\nEvent Production Sponsor X-ALT-DESC;FMTTYPE=text/html:
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\n\nWe&rsquo\;re in a bizarre new reality where there is an expectation and desperate need for personalization from clients and customers. So how do you\, as a business\, transform the way you interact with those you serve? Look to the non-profit world.
\n
\nOrganizations who solicit individuals and businesses for donations are the key to understanding how to attract\, and more importantly keep\, customers. Using over 15 years of experience in nonprofit fundraising work\, we&rsquo\;ll extrapolate some of the best practices that nonprofits use to make transactional gifts and turn them into transformative relationships &ndash\; and how your business can get into the business of celebration and appreciation to develop customer relations better than you ever have before.
This month'\;s presenter:
\n
\nPatrick Kirby
\nFounder\, Do Good Better Consulting
\nDoGoodBetterConsulting.com
\n@FundraisingDad
\nWhat will attendees learn?
About the presenter
\nPatrick Kirby is the Founder of Do Good Better Consulting\, author of the Amazon best seller Fundraise Awesome! A Practical Guide to Staying Sane While Doing Good\, host of The Official Do Good Better Podcast\, and a believer that &ldquo\;we&rsquo\;ve always done it this way&rdquo\; is the most dangerous phrase in the English language.
\n
\nPatrick has spent nearly 15 years working as a fundraiser in the nonprofit industry\, for organizations of all shapes and sizes\, and strives to &lsquo\;Do Good Better&rsquo\; every day. From organizing $10\,000 cure walks to $1 million galas\, Patrick&rsquo\;s passion lies in creating creative solutions to make fundraising less boring.
\n
\nHe cut his donor relations/fundraising teeth as the Alumni Coordinator at the Academy of Holy Angels in Richfield\, MN\, before trying his hand as a manufacturing sales rep to companies such as Target and Best Buy. Tired of being yelled at for uncontrollable international shipping issues in both English and Chinese\, Patrick re-joined the world of nonprofit work as the Sr. Development Director at the Cystic Fibrosis Foundation MN/Dakotas Chapter before taking the Chief Development Officer position at the Anne Carlsen Center.
\n
\nHe earned his B.A. in &ldquo\;B.S.&rdquo\; (politics) at Loras College in Dubuque\, IA\, and is hopelessly addicted to super nerdy Sci-Fi/Fantasy novels and old school SquareSoft ®\; RPG Nintendo games. Patrick married out of his league to his wife Shannon\, has three ridiculously adorable children named Spencer\, Preston and Willow\, and lives in West Fargo\, ND.
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 \; \;This training qualifies for 1.5 CPE credits through SHRM
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\nLIVE STREAM REGISTRATION
\nChamber Members $20 | Non-members $40
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#FMWFTraining
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Program Sponsors
\n\n\n\nSupporting Sponsors
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\nForum Communications Printing \;| \;Minnesota State Community and Technical College
Event Production Sponsor
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\n LOCATION:Business Training - Virtual | 11:30 a.m. UID:e.3374.7089 SEQUENCE:3 DTSTAMP:20240328T164108Z URL:https://www.fmwfchamber.com/events/details/bt-2020-nov-treating-your-customers-like-non-profits-treat-their-donors-7089 END:VEVENT END:VCALENDAR